Find answers to the most common questions about our villas. If you need more information, do not hesitate to contact us.
Yes, all our villas offer high-speed Internet access.
None of our villas have heated pools. However, during the summer months, both the ambient and water temperatures are ideal for enjoying outdoor swimming without the need for heating.
The standard check-in time is from 3:00 PM and check-out is until 10:00 AM.
Whenever availability allows, we will be delighted to accommodate your needs, whether with an early check-in or a late check-out. We recommend requesting this in advance, as it may involve an additional cost depending on the season and daily scheduling.
Yes, subject to availability. We will be pleased to offer a late check-out so you can enjoy your villa a little longer. This service may involve an additional cost. We recommend requesting it in advance so we can confirm availability.
Of course. Our concierge team is at your disposal to arrange personalized experiences: boat excursions, in-villa massages, restaurant reservations, private chefs, babysitting services, private transfers, and much more.
We ensure your stay is completely tailored to you.
Yes, all our villas include shower towels and pool towels.
The pool towel is also ideal for taking to the beach.
Just a small reminder: if you decide you love it so much that you want to adopt it (or in case of loss), an additional charge of €20 per unit will apply.
Absolutely. All our villas include hotel-quality bed linen. There is no need to take up space in your suitcase.
No problem at all. Our flexible access system and assistance team will ensure a smooth and comfortable arrival, even outside standard hours.
We will send you all necessary instructions prior to your arrival.
All our villas are for exclusive use. We guarantee total privacy during your stay so you can relax and enjoy without interruptions.
Yes, we can provide baby cots and high chairs upon prior request. We recommend requesting them in advance so they are ready upon your arrival.
We recommend renting a car to explore the island with greater comfort and freedom.
At Green & Blue Villas, our concierge team can assist you with car rental arrangements, private transfers, or chauffeur-driven vehicles if preferred.
Yes. All our villas are equipped with secure locks and, in many cases, also feature alarm systems and/or safes.
Additionally, our team is always available to assist you with any needs.
Yes, we offer access to our online supermarket service.
You can conveniently select the products you wish, and our team will complete the shopping on your behalf, ensuring everything is ready in the villa before your arrival. This way, you can start your holiday without spending time going to the supermarket.
You will find photos, descriptions, and prices in the link we provide after your reservation.
Yes, all our villas feature fully equipped kitchens with appliances, cookware, utensils, and tableware.
They are prepared to comfortably accommodate both short and long stays.
Some of our villas accept pets upon prior request. We recommend consulting us before making your reservation so we can confirm availability and specific conditions.
Yes, we can arrange additional cleaning services upon request.
The standard service included will depend on the length of your stay, but we will be happy to coordinate extra cleanings if desired (additional charges may apply).
Yes. From the moment your reservation is confirmed, you will have the support of our team.
During your stay, you will have a direct contact for any inquiries, assistance, or additional arrangements you may need.
We kindly ask that you inform us as soon as possible so we can resolve it promptly.
We understand that minor incidents can occur; our team will assess each case fairly and transparently. In the event of significant damage, charges may apply and be deducted from the security deposit.
Before your arrival, you will receive access to our “Plan Your Trip” platform, where you can:
• Add additional services
• Book experiences
• Request transfers
• Manage your pre-arrival online grocery shopping
• Complete necessary information for your villa stay
It is a tool designed to help you personalize your experience with complete convenience.
Yes. In accordance with current regulations, a mandatory tourist tax applies and must be paid before or during check-in, as instructed prior to your arrival.
The security deposit is returned approximately 7 to 10 days after departure, once the villa has been inspected and confirmed to be in proper condition.
Once the corresponding payment has been received, we send official written confirmation along with the reservation details.
All payments are duly recorded, and we can issue receipts or invoices upon request.
Yes, the minimum stay varies depending on the season and the selected villa.
You can check this in each property’s listing or contact us directly, and we will be happy to assist you.